Help, and staying safe.

Before you book

In the preview you can practice the whole journey: search, compare, save and build trip previews. Every sample option shows its full total and its cancellation terms beside the price, so comparing is honest from the first glance. The same layout, the same discipline, will carry into live bookings.

Start with any of the four services from the top of the site.

Payments and refunds

No payment is collected anywhere in this preview. When live bookings open, the safety habits will be simple and absolute:

• Meruvor will never ask you to pay outside the secure checkout.
• We will never ask for card numbers, passwords or verification codes over chat, email or phone.
• Crypto is only ever paid to the address shown inside the checkout, never to a private wallet someone messages you.
• Refunds return to the original payment method, with the amount and timing explained before anything is cancelled.

Account security

There is nothing to steal in the preview: accounts are a design preview and passwords are never saved or sent. For the day live accounts arrive, the habits are worth building now:

• Choose a unique password that you use nowhere else, at least eight characters, ideally longer.
• No one at Meruvor will ever ask for your password, not by email, not by phone, not by chat.
• Sign out on shared computers and close the window on hotel business centres.
• Two-factor protection will be offered from day one. Turn it on.

Spotting a fake

When we contact you, it will be from a meruvor.com address, about something you recognise, and it will never create urgency about a payment. A few habits defeat most fakes:

• Type meruvor.com into the browser yourself instead of clicking links in messages.
• Check the address bar before entering anything: the domain before the first slash is the only one that counts.
• Treat pressure as proof of fraud. Real support never rushes you into paying.
• When live channels open, suspicious messages can be reported to us directly.

Reviews and trust

Scores on Meruvor can only come from completed bookings, and we never buy, seed or beautify them. There are no real reviews yet, so the strip near the footer is clearly labelled preview data. The full policy lives in section 9 of the terms, and it is short by design.

Live flight data

The flight boards run on a community receiver network. Coverage varies by region, positions can lag, and quiet skies are normal rather than errors. When there is no signal, we say so instead of guessing. The boards are for interest and planning, never for operational decisions.